PRIVACY POLICY
Independent Technology Service Inc. respects your privacy. We do not sell, rent or loan ANY information regarding our customers to any third party. Any and all information that is submitted to us is held in strict and complete confidence.
DATA RECOVERY POLICY
Non-Disclosure of Customer Data:
Our commitment to protecting your privacy is taken to its furthest extreme. Your data is your most valuable possession and we treat it as if it were our own. Our labs are totally private and entered only by our staff. We further protect the privacy of your data by destroying all originals and copies within 30 days of the completion of your data recovery. Any media or equipment unclaimed after 90 days is destroyed.
Our back-ups of your data are for after-the-fact verification of the integrity of your data, for your protection, and for our own use only. We are always agreeable to signing any standard or custom-tailored Non-Disclosure Agreement you might care to furnish. Additionally, any data we collect for purposes of contacting you or your employees will not be released to any other company without your permission, including using such information for references.
TERMS & CONDITIONS:
All work order or case file authorizations (Return Material Authorization Number or RMA#) become binding agreements after the required credit card number has been furnished. We reserve the right to cancel any recovery before any fees have been collected and will return the undamaged media to you with return shipping paid by you. Cancellation by you after work has been performed or after we have received your media will incur a cancellation fee of $150.00. We accept all major credit cards. We also accept Purchase Orders on approved terms
We will do our utmost to perform within the time frame quoted, however, there are sometimes circumstances that are outside our control that could delay recovery. In these cases we will inform you of the adverse circumstances and will continue our work. After work has started, if as a result of such a delay you decide to cancel the recovery, you may be held responsible for the cancellation fee.
